Orders made on Friday, after 1PM will only be shipped on Monday.

Ninjavan is a next day delivery service and makes deliveries Mondays - Saturdays excluding local public holidays (Malaysia). We post all orders made before 1PM, Monday - Friday on the same day via Ninjavan. Q2: How long does it take for my parcel to reach me? Tracking numbers are emailed once posted. We provide FREE Ninjavan shipping on all orders within Malaysia, including Sabah & Sarawak. Q1: What is the cost for shipping within Malaysia? Q3: What should I do when I received a defect item/wrong item/missing item?įor all orders with missing, defect or wrong item, email us at with you order number. Kindly re-print and fill the Return Form accordingly. Choose the order number of the item you wish to return. Click My Account (top right hand corner), you will see Order History, click it. YES! From your Order History page, you are able to download the Return Form and print it. Please note that all store credits valid for one (1) year only. Sale items, headscarves and accessories cannot be returned. Returns must be posted within fourteen (14) days of receiving your order along with the RETURN FORM (printed behind invoice posted). If for any reason you are not completely satisfied with the item purchase, you may return your purchase to us.Īll return items must be returned in UNWORN, UNWASHED, UNALTERED, UNIRONED condition with ALL TAGS ATTACHED for store credit only.

Red and black button up